Want to know what our customers think of I am Finesse?
Here are just some of the examples of recent feedback.
I tried the try on service which was amazing and the dresses are in immaculate condition and easy peasy to return. I'm so looking forward to my dress arriving for Derby Day!!
Lauren R
October 2017
Service is flawless! Thanks Again :)
Kellie K
October 2017
I was a bit disappointed that someone returned my hire dress a day late but was kept informed and promised it would be cleaned and arrive the day after. This was out of Iamfinesse's control. It is an excellent service and would highly recommend..
Deb T
September 2017
Fantastic service! Great styles on offer.
Melissa D
September 2017
Great selection of dresses, easy transaction, affordable & very helpful staff. I loved how the dress arrived, the box is gorgeous & made it feel much more special. Eye for detail is amazing. I had a great experience & will definitely be a return customer. I will happily recommend to friends & family. Thanks!.
Nikolla C
September 2017
Very convenient, easy and friendly service.
Emma O
September 2017
Excellent notice regarding postal delivery
Bianca J
September 2017
A great selection available and I cant fault their service. I received many shipping updates, the dress arrived on time in great condition, and everything was there for me to easily send it back. Plus they have zippay!
Juanita R
September 2017
Great product Arrived on time Good communication No issues Reasonable price
Lauren O
September 2017
Punctual service, perfect quality dress and presented beautifully. Faultless service!
Suzanne H
September 2017
Excellent presentation and packaging of garment, including return labels. Arrived very quickly. Would highly recommend
Lara V
September 2017
Excellent service and fast delivery
Sarah R
September 2017
The dress arrived as promised, it was even more beautiful than I imagined an fit like a glove 😍 I had so many compliments. Many thanks 😘😘
Francesca C
August 2017
Delivered on time and postage bag was included!
Marcia A
August 2017
Easy to return and lovely presentation on arrival
Samantha M
August 2017
Great service, quick response to phone calls and emails and good range of designer dresses.
Shirley M
August 2017
Have hired elsewhere befire and your itens was the most well packaged and presented. Really nice touch with the card and wipes inside and received item 2 day earlier than expected.
Emelyn T
July 2017
Fantastic dresses and great service. Have already spread the word.
Sandrine S
July 2017
Great service
Tara G
July 2017
Great service
Kathy V
July 2017
Great service
Kathy V
July 2017
service was amazing
Kimberely JB
July 2017
Perfect condition, arrived exactly when you said it would and sooo easy and free to return back!!
Kiara DF
July 2017
Great service Best packaging ever!
Marianne R
July 2017
My facinator arrived with plenty of time to spare before the event, arrived in perfect condition in beautiful box and wipes and pre paid satchel ready for an easy return.
Chenelle P
June 2017
Great customer service, delivery on time and good quality
Ave P
June 2017
Amazing service, presentation and packaging was exceptional. Quality of dress was like brand new. Highly recommend. Thanks so much πŸ’•e
Kirstin JB
June 2017
I loved the dress, the delivery, the price and overall experience
Jo O
June 2017
Amazing Service! Completely stress free and didn't have to spend hundreds of dollars to feel amazing on my hens night. Thank you!
Breanna A
June 2017
Great Service
Renee D
May 2017
Cannot fault your services! From the packaging the dress came in to the pre-filled postage bag made the whole experience effortless and smooth. Perfect for a full time worker that doesn't require that extra hassle. I will definitely be recommending and shopping with you again!
Maria M
May 2017
The service was great, the dress was perfect. My old feedback is please offer Australia post as an option to send out the dress. It's easier to collect if you aren't at home or working from an office.
Kate G
May 2017
I needed a dress last minute and Jovana went above and beyond to help me get the dress in time for an event. Style options are all very nice and Customer service was fantastic!!! I love the presentation of how the dress is delivered in the box with the facial wipes which was a thoughtful touch! I have recommended you to all my friends keep up the great work! Xx.
Milisa M
May 2017
I was thrilled with the customer service, delivery and quality of the garment upon arrival.
Dominique M
May 2017
So easy to deal with! Loved my dress!!
Christy C
May 2017
Awesome delivery and quality of dress
Liane D
May 2017
Best customer service EVER! Thanks for everything you did in getting another dress to me on Friday! Will be hiring from here again!
Taylor O
May 2017
The service, quality of clothes is wonderful. I have recommended I am Finesse to a few friends and family already, and I would not hire from anywhere else.
Aleksanrda D
May 2017
I recently hired a dress for the first time and I was nervous on receiving and it not been able to wear it for the occasion and having nothing else. When I received the dress the first thing I noticed was the immaculate conditions it was in new condition, this was really important to me when hiring a dress that it was to be in good condition from stories of friends who have hired from other companies. The process was easy I got the dress a day ealrier as it was available and I was worried about it not fitting and returning was as easy as it could be. I found Kimberly to be very responsive when I emailed and very helpful. I would hire again and recommend I am Finesse to anyone.
Georgia H
May 2017
Great service.
Nadia F
May 2017
I live in Brisbane and the process was extremely professional. The process was seamless-the dress was immaculate, the communication was excellent. Everything went without a hitch. Would definitely recommend and use again. A great way to not have to purchase an expensive dress which would be worn only once.
Kerry M
May 2017
I am so happy with my Alice McCall dress which I purchased as a 2nd hand rental from I am finesse. The process was easy and the dress was in great condition when I received it. Will def recommend to others
Christine R
May 2017
- Was astounded by the delivery and package. I have hired from other companies, I am finesse is a class above all the others. The service made me feel incredibly special.
Stacey T
May 2017
- Excellent service to be able to try on in advance in the boutique - Wonderful customer service via email - Packaging upon delivery was outstanding - a really nice surprise - Returning the dress was an extremely simple process
Mona M
May 2017
exceptional service, clean, nice packaging, arrived on time, garment clean
Ivana A
May 2017
Excellent customer service, affordable prices and the dress was absolutely stunning!
Lauren Z
May 2017
Very reliable and super-friendly service!
Emilia M
May 2017
Such an easy process & well priced dresses.
Jade H
May 2017
Great customer service extremely helpful and accomodating
Shannon S
May 2017
The dress arrived beautifully packaged and was in immaculate condition. The service provided by the team is honestly the best I've seen. Will definitely be a returning customer!
Esra C
May 2017
Overall packaging is the best ive seen, makes you feel like you are opening a brand new dress even if it might not be. Also very reponsive to my enquiry. X/
Katie L
May 2017
Fabulous range of attire and amazing customer service xx
Jacquie M
May 2017
I was very impressed with the excellent service such as package notification, excellent packaging, on-time delivery and the pre-paid return pack. The dress I hired was both lovely and in very good condition. Oh, you can't be awarded a 10 yet!
Denise R
April 2017
The service from beginning to end was fantastic and very professional. Happy customer
Amanda C
April 2017
Great service and beautiful selection of dresses
Steph H
April 2017
Garment came beautifully presented and on time. So easy to send back.
Michelle A
April 2017
Excellent prompt service and the dress i borrowed was in perfect condition like new.
Peta S
April 2017
It was super easy! Dress arrived on time and was packed beautifully, with hardly any creases.
Clare W
April 2017
Good customer service. Easy and pleasant transaction!
Jennifer A
April 2017
Excellent customer service Clean dress, very quick and easy process.Would definitely hire again !
Simona H
April 2017
Excellent service, happy with my dress too
Malore L
April 2017
Prompt and organized service. Reliable.
Jenna C
April 2017
Fast response to emails, email updates, text updates
Emmie B
March 2017
The service was prompt, the presentation of the dress was beautiful and they were lovely to deal with. Would absolutely rent again!!
Brielle F
March 2017
Overall great and easy experience! Dress arrived on time and was beautifully presented
Margaret F
March 2017
I had a fantastic experience hiring a dress for a wedding and I would definitely recommend to others and use this service personally again.
Meredith W
March 2017
Excellent service, highest of quality dresses. Such a plush delivery with the box we get to keep.
Elise D
March 2017
Fantastic service. Amazing dress. Just perfect ??
Brittany S
March 2017
Incredibly easy process- thank you.
Beatrice L
March 2017
You were kind, helpful and had excellent service! The postage was prompt, and affordable. Will be using for many more years, and I have 2 younger sisters and plenty of friends I'll be recommending to xxx
Tilly V-W
March 2017
Excellent quality dress Efficient and timely delivery, Very convenient
Ebony D
March 2017
Best dress hire service I have used. Seamless delivery, packaged beautiful and excellent customer service!
Katie S
March 2017
Great experience
Renee C
March 2017
Would you recommend I am Finesse to your family and friends? I already have!
Terri C
March 2017
Delivery was speedy and tracked every step of the way. Customer service was very understanding when I explained I was not happy with the fit of my dress. Will definitely be using the service in the future and have told many friends.
Lisa H
March 2017
Exceptional customer service, stunning presentation of packaging, beautiful garments and paid postage both ways!
Tiarna R
March 2017
Excellent service, friendly staff and the process for try on is fantastic..
Melanie P
March 2017
Customer service is fantastic.
Naomi H
March 2017
Great Service and really easy!
Darcie C
February 2017
I can't fault your service. Your packaging screams excellence and I was impressed from the second it arrived. It's clear you've thoroughly thought out the hiring process and I could not recommend you higher.
Stacey H
February 2017
I have never rented a dress before. And this was so easy i will 100 percent be using i am finesse again. I have already told all my friends about it
Jaimie H
February 2017
Kimberley was so lovely to deal with, answered all my question very helpful!
Katie L
February 2017
Kimberley was so lovely to deal with, answered all my question very helpful!
Katie L
February 2017
Great customer service, great range of dresses.
Natalie S
February 2017
Arrived today on time, beautifully packaged and clean, with return envelope.
Janet T
February 2017
Exceptional customer service, amazing branding - the overall experience was great. Thanks Kimberley!
Emilia M
February 2017
Everything has been delivered and the standard of service at an extreme high! Will definitely hire from I am finesse again. Thank you
Katie S
February 2017
Beautiful dress, arrived promptly, very happy with service!
Gemma H
February 2017
Great communication. Great service and dress in great condition
Stephanie H
January 2017
The service I received was fantastic- I was worried about the sizing but was reassured that it would fit and it did, perfectly. The postage was fast and on time, and the whole process was seamless. Also- the dress was beautiful, and in fantastic condition. I would definitely recommend to a friend.
Emma W
January 2017
I was so happy with the quick replies regarding sizing and availability! The packaging was so special and the return postage was so convenient! I also admires the exclusiveness of the dress I hired as I'm sick of seeing every other hire company stocking the same style! I received so many compliments on the self portrait prairie dress. The 10% discount for members was also great! A returning customer :)
Reanne I
December 2016
Great product, great service, love it!
Kerrie B
December 2016
The service was absolutely great, fast communication and delivered just on time ! I was surprised at how new the dress looked and the fit was perfect. I just want to thank you guys for everything, I recieved so many compliments on my birthday night ! I will definitely recommend you guys to all my friends & family. Xx
Afsoun M
December 2016
Awesome experience
Simone C
December 2016
Great experience with service.
Adriana K
December 2016
Loved loved loved the attention to detail you put into your packaging, the beautiful box with fluffy tissue paper, your letter pressed instruction card and your beautiful business card with rose gold trimming! Oh and don't forget the dress! Arrived in perfect condition, fitted like a glove! You have just found yourself a regular customer :) Almost too good to share 'I am finesse' with people but I definitely will. Thank you for making me look gorgeous and for all the lovely compliments received about the dress :)
Pauline N
December 2016
Very quick delivery , especially for someone living in Tasmania . Great communication .
Fernanda C
December 2016
Amazing service and great designs!
Kim D
December 2016
Fast delivery. Good range of designer items in multiple sizes.
Katherine C
December 2016
The dress was beautiful! Delivered in a gorgeous box that made you feel excited and special. The ease of ordering and returning the garment made the service exceptional. Highly recommend I am Finesse - we will definitely be shopping here again!
Lesley L
December 2016
Great service, fast email response and good payment options. No complaints at all !!
Bianca P
December 2016
Great service, easy, convenient, quick and top quality clothing
Gabriella D
December 2016
Great customer support, garments are in excellent condition, prompt delivery and well priced in comparison to other competitors in the market.
Antonella S
December 2016
Everyone thought it was a great idea to hire a dress rather than buy it for a special occasion where you probably wont wear it again.
Catherine A
December 2016
I love how different and unique the pieces at 'I am Finesse' are compared to other designer rental boutiques. My dress was in excellent condition and it was beautiful! I got compliments all night long. Can't wait to hire from here again! Xx
Georgia B
November 2016
This was my first experience ever in hiring a dress, it was just so easy, I was also happy that my dress arrived a few days earlier than booked it put my mind at rest, and just now @ lunch I have posted the dress back to you!
Sharon Z
November 2016
A great range of dresses, and very good communication. Very easy to use.
Debbie L
November 2016
Easy website to navigate & place order, gorgeous gowns, exceptional delivery time (I'm in Melbourne too), beautiful packaging (we get to keep the box!) & easy return! I've already recommended to everyone of my friends! I'll be shopping again soon!
Susan P
November 2016
On time, very useful and condition of garments are immaculate. I really like the fact that you can do a try on service in case it doesn't fit etc.
Josephine E L
November 2016
Jovana went above and beyond for me and the dress was perfect, absolutely LOVED it!!! Thank you xxx
Sally R
November 2016
Brilliant service! Prompt delivery, great quality dress, very happy :)
Monica D
November 2016
Great service, fast delivery and loved the box the dress was delivered in, very impressed.
Bridget B
November 2016
Fantastic customer service Amazing clothes
Michelle G
November 2016
The service and quality are fantastic! I will definitely be a repeat customer and have already recommended I am Finesse to many friends. Thank you
Jessica J
November 2016
Really great customer service from the beginning, I liked how I new exactly when my dress would arrive so there was no fear that it may not come in time.
Kia T
November 2016
Your service was a 10/10 you went above and beyond. Love Finesse.
Tanya A
November 2016
Dress arrived a couple of days prior to the hire date, which eliminated stress! Beautiful packaging and presentation :)
Alarna S
November 2016
Loved the dress!
Marcia A
November 2016
The service is perfect, my item arrived on time and it was so easy to send back with a pre packed post bag. Such an easy process! Customer service was excellent!
Emily S
November 2016
This was my first time hiring a dress and I was anxious about the thought. I received regular e-mails, particularly once it was posted which was appreciated. The dress arrived in perfect condition in a beautiful black box. My only suggestion to score a perfect 10 would be to send a final e-mail confirming that I am Finesse have received the dress back and that the dress is fine. Many thanks for your fantastic customer support.
Derya T
November 2016
Quick and friendly service!!
Tahlia C
October 2016
The best customer service every time! Great range of up to date fashion. Nothing but great feedback from me!
Kerrie B
October 2016
Incredible customer service! I was one of those difficult customers who asks 101 questions. All answered amazingly with one of the most friendly and helpful staff members I've come across! Also sent out earlier than expected at no extra cost on my behalf. Dress was in perfect condition and fit exactly how the staff said it would as I was a little worried with sizing! Would highly recommend :)
Rebecca C
October 2016
I was very happy with the dress, the customer service, and how quick and easy it all was. It was an incredible experience overall.
Sabrina U
October 2016
So easy to use! Great selection!
Terrenz L
September 2016
Exemplary customer service, the kind rarely seen these days! 11 stars!
Kerrie B
September 2016
Fast, friendly service and got the dress to me with plenty of time before my event!
Ella W
September 2016
Excellent service and the dress was in great quality. I am very impressed, keep up the good work!
Clare P
May 2016
Because the dress i chose arrived and it was in perfect condition. I received emails when my parcel was in transit and everything was done perfectly. I am very happy!
Jo A
May 2016
Very good customer service outside working hours. Delivered next day to my door with a phone call. Would definitely use again.
Harriet H
May 2016
Dress arrived on time in excellent condition!
Donna D-T
April 2016
The service was fantastic, very prompt with answering any queries. All the dresses that I hired were in perfect condition, will definitely hire again for my next event! Highly recommend.
Mia S
April 2016
They have great customer service quick replies and really friendly to deal with.
Jenny W
April 2016
Despite ordering the dress at the last minute, it arrived on time. Nothing was too much of a hassel for Finesse. I also loved the box and presentation - with it feeling like you were receiving a gift :) Will definitely hire a dress with you again!
Casey T
March 2016
Amazing customer service! Everything went smoothly and efficiently. The gorgeous box it came in topped off the service as I was not expecting it for a hire dress. I felt like I had received something new and the dress was in great quality!
Carly Z
March 2016
Great service, loved the dress, easy to use service. Double thumbs up!
Kerrie B
February 2016
Excellent communication and very efficient. Would highly recommend to other people.
Elise D
February 2016
Very quick delivery, customer service answer any enquires very quickly.
Lily W
January 2016
The dress was absolutely beautiful, looked brand new and the no fuss door to door service. I don't think I'll ever buy another dress again. That's how wonderful your service was.
Vesna L
January 2016
Great service. On time. Just so easy! Thankyou x
Katie W
December 2015
The service was amazing, from my initial contact right through until I received the dress - I was responded to quickly and efficiently throughout the whole process. And the garment was delivered in the most amazingly beautiful package! Extremely professional and courteous, would not hesitate to recommend to anyone - actually, I already have recommended IAF to several of my friends!
Kelly B
December 2015
Could never have afforded to buy this dress and thanks to you guys I got the chance to wear it and feel amazing!Β Can't wait to hire from you again.
Sandra F
December 2015
The staff were beyond amazing, the dress was perfect and the whole transaction went really well. Loved every bit!"
Morgan M
November 2015
Service has been amazing since day 1! They really make you feel like a million dollars, down to the delivery service and even up until you open your personalised letter holding your receipt. Lovely staff. Very easy to borrow an outfit and they make the return process simple also, specially since I don't have to dry clean the dress myself.
Sandra C
November 2015